PROGRAMME INFORMATION AND TERMS

A programme built around your work.

Information about the services described on this website. Updated 29 October 2026.

Find a format that fits your work

Start with a free 30-minute diagnostic to discuss your role, business situations and goals. Explore the formats below; your programme, fees and arrangements are confirmed in writing before enrolment.

YOUR ROLE AND PRIORITIES

Executive one-to-one

12 sessions of 100 minutes: 20 teaching hours, completed within six months. Tailored material, online through Tencent Meeting / ClassIn, with a schedule agreed with you.

SMALL-GROUP PRACTICE

Global Banker Cohort

5–8 participants; 8 sessions of 100 minutes. Contact us to confirm dates and availability; the terms below explain what happens if fewer than five enrol.

FOCUSED PREPARATION

Event Sprint

4 sessions of 100 minutes within two weeks. Agree the presentation, negotiation or other task and the schedule before booking.

CONTINUE YOUR PRACTICE

Graduate follow-on lessons

For learners who have completed the one-to-one programme. 4 sessions of 100 minutes, used within two months.

Book a free diagnostic

Discuss the need. Agree the details.

01

Discuss the need

Discuss your role, upcoming tasks, goals and availability.

02

Receive the proposal

Receive the programme scope, sessions and duration, total tax-inclusive fee and any separate costs in writing.

03

Agree and schedule

Confirm payment, rescheduling and refund terms before enrolment or contracting, then agree the schedule.

For institutions: request a written proposal

Department, branch and training-centre programmes are quoted according to goals, participant numbers, duration, delivery format, assessment and reporting scope, and customisation. Discuss a 10-person assessment pilot or first-project workshop as a starting point. Formal quotations include tax; travel and accommodation for on-site delivery outside Guangzhou are quoted separately and agreed in writing before booking.

Discuss an institutional programme

Courses and scheduling

This website introduces services for adult professionals in banks and financial institutions. It does not provide on-site registration, payment or course delivery. Online lessons use the platform agreed with the learner.

Quotations, contracts and invoices

Before enrolment or contracting, a written quotation sets out the programme scope, number and length of sessions, total tax-inclusive fee in RMB, payment schedule and any separate costs. Rescheduling, cancellation and refund terms are agreed beforehand. Guangzhou Ralph Education Consulting Co., Ltd. issues the contract and VAT invoice. Travel and accommodation for on-site delivery outside Guangzhou are charged separately at cost, quoted separately and agreed in writing before booking.

Course period and rescheduling

The 12-session one-to-one and department-group programmes are completed within six months. A change requested at least 24 hours beforehand does not use a session; a later change counts as a session, except for urgent work duties. Confirm the schedule and any exceptions before enrolment or contracting.

Cohort starts and cancellation

If fewer than five people enrol in the Global Banker Cohort, it is rescheduled or refunded in full. Other payment, cancellation and refund arrangements are confirmed in writing before enrolment or contracting. This page does not limit statutory consumer rights.

Contact and privacy

Guangzhou Ralph Education Consulting Co., Ltd. handles enquiry information; contact: 13126599028@163.com. Contact details, work needs and availability supplied in an enquiry are used to respond and arrange services. Provide only what is necessary. Assessment information, purposes and reporting scope are explained separately before an assessment.

Self-check and website visits

Self-check answers are processed in the current browser; the page does not submit or save them. This website includes no advertising trackers or third-party analytics scripts. Hosting and communications platforms may create necessary access records. External email, WeCom and device speech services handle relevant information under their own rules.

Reports and confidentiality

Do not send bank customer records, account data or internal confidential files in an initial enquiry. Individual scores are provided to an institution only with the learner’s consent; institutional reporting covers the agreed attendance, topics and group findings. Requests to access, correct or delete personal information can be sent to the email above and are handled under applicable requirements.

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